Privacy

Introduction

This policy covers the processing of personal data by DigiPalla IT Services LLP, whose registered address is at 49-9-50,Lalithanagar, Visakhapatnam, Andhra Pradesh, India – 530016. The Civil Engineering group is committed to protecting the privacy of your personal information whilst striving to provide the very best user experience.

We want our websites to be safe and enjoyable for everyone. If you order a product or service from us, you will need to provide certain personal details, including payment information, so the order can be fulfilled.

This may be collected, for example, as part of the registration process or when creating an account. In some cases, we will use or direct you to a third party who will collect this information from you and fulfill your order. For example, if you fill a Email Subscription opt-in, we may collect Email and Full Name details.

Under the General Data Protection Regulation (GDPR) and related laws, we have a legal duty to protect the personal information we collect from you. GDPR says that ‘personal data’ is any information relating to a living individual who can be identified, either directly or indirectly, from that information. This could include your name, email address, postal address or telephone number, or information collected online and used to identify you.

For the purposes of GDPR, the ‘Data Controller’ for all DigiPalla services based WorldWide is Palla Sridhar – Individual and Organization. For all services based WorldWide the Data Controller is Palla Sridhar. As Data Controller we are responsible for, and control, the processing of your personal data for the purposes of Palla’s services.

All data collected for Google Adsense ads are per its privacy policy. https://policies.google.com/technologies/partner-sites

What data is collected on our websites?

‘Cookies’ are small data files which are sent to your computer, mobile phone or other device so that the website can remember information about your browsing activity. We use cookies on our websites for a variety of purposes:

Information storage and access

The storage of information, or access to information that is already stored, on your device such as advertising identifiers, device identifiers, cookies, and similar technologies.

Content selection, delivery, reporting

The collection of information, and combination with previously collected information, to select and deliver content for you, and to measure the delivery and effectiveness of such content. This includes using previously collected information about your interests to select content, processing data about what content was shown, how often or how long it was shown, when and where it was shown, and whether the you took any action related to the content, including for example clicking on content. This does not include personalisation, which is the collection and processing of information about your use of this service to subsequently personalise content and/or advertising for you in other contexts, such as websites or apps, over time.

Measurement

The collection of information about your use of the content, and combination with previously collected information, used to measure, understand, and report on your usage of the service. This does not include personalisation, the collection of information about your use of this service to subsequently personalise content and/or advertising for you in other contexts, i.e. on other service, such as websites or apps, over time.

Personalisation

The collection and processing of information about your use of this service to subsequently personalize advertising and/or content for you in other contexts, such as on other websites or apps, over time. Typically, the content of the site or app is used to make inferences about your interests, which inform Palla selection of advertising and/or content.

Ad selection, delivery, reporting

The collection of information, and combination with previously collected information, to select and deliver advertisements for you, and to measure the delivery and effectiveness of such advertisements. This includes using previously collected information about your interests to select ads, processing data about what advertisements were shown, how often they were shown, when and where they were shown, and whether you took any action related to the advertisement, including for example clicking an ad or making a purchase. This does not include personalisation, which is the collection and processing of information about your use of this service to subsequently personalise advertising and/or content for you in other contexts, such as websites or apps, over time.

Please see our Cookies Policy for more information.

Contact details

Palla’s Data Protection Officer can be contacted:
By email: enggworks357@gmail.com
By telephone: +91 – 8919135634
By post: Data Protection Enquiries, DIGIPALLA IT SERVICES LLP, 49-9-50, Lalithanagar, Visakhapatnam, Andhra Pradesh, India – 530016.

It would be very helpful for us if you could include your full name, your postcode, details of the service you are using when contacting us.

What data do we collect and how do we use it?

Information you provide to us When you participate in, access, purchase or sign up to any of our services, activities or online content, such as newsletter subscriptions, newsletters, surveys, competitions or events, we receive personal information about you which we use to provide these services. This may consist of data such as your name, email address, postal address and telephone number. You will be able to select how we use your information for marketing purposes and you can update your marketing preferences at any time.

When you choose to share comments, photos, videos and other content with, us we may receive personal information about you.

Information collected online

We may collect information about how you use our websites or other content online, and the device you use to access the services. Please see What data is collected on our websites? and our Cookies Policy for further details about how we use this data and information on opting out.

eCommerce

Some of our websites contain links to products and services offered by third party websites. If you click on those links we will use data collected about your activity on our site to direct you to the third party site. We and the third party may collect data to show us that you have clicked on the link and whether you purchased any products and services. We may receive a commission from the third party if you link to their site from a Palla site and purchase goods and services from them.

Email communications

We use web beacons in our emails to track the success of our marketing campaigns. If you open an email from us, we can see which of the pages of our website you visited. Our web beacons don’t store any information on your computer but, by communicating with our cookies on your computer, they can tell us when you have opened an email from us and enable us to personalise the emails we send you. We may keep track of the emails that we send you. We also keep a record of what communications you have selected to receive or not to receive. If you would like to opt out of receiving such emails you can unsubscribe at any time or contact our DPO.

Information from other sources

We may receive information about you from other sources (for example, missing information about your postal or email addresses) and add it to the personal information we hold about you. We may also receive data from other sources, such as our business partners, and social media platforms.

Information which allows us to recognise you or your device When you log into our website, we may share information that we collect from you, such as your email (in hashed, pseudonymous form), IP address, or information about your browser or operating system, with our partners who use this information to create an online identification code for the purpose of recognising you on your device.

This code does not contain any of your identifiable personal data and cannot be used to re-identify you. This hashed, pseudonymous code may be shared with our advertising partners and other third party advertising companies globally for the purpose of enabling interest-based content or targeted advertising throughout your online experience (e.g. web, email, connected devices, and in-app, etc).

These third parties may in turn use this code to link demographic or interest-based information you have provided in your interactions with them. You have the right to express a choice regarding our sharing of this data for the above purposes, of the creation of this code, or of our sharing of the code with our advertising partners.

Who may we share your data with?

Agents
We use third parties to perform certain functions on our behalf including fulfilling orders, sending emails, organising and managing events, running competitions and promotions, conducting surveys or polls, removing repetitive information from customer lists, comment hosting, website analysis, data analysis and processing credit card payments. They will have access to your personal information if necessary to perform their function but they cannot use it or disclose it for any other purpose, unless you have specifically given them consent to do so.

Aggregate information
We may share aggregated, non-personally identifiable information, such as demographics and website usage statistics, with advertisers, sponsors and other organisations.

Option to receive marketing information from associated third parties
Throughout the website you may be given the opportunity to receive marketing information which may be of interest to you from associated third parties.

Products or services offered in partnership with third parties
Certain products or services available through this website may be provided to you in partnership with a third party. That third party may require you to disclose personal information to them in order to receive such products or services.

We may use a third-party network advertiser to serve the advertisements on this website or we may use an audience or traffic measurement service to analyze the traffic on this website.

In order to process your personal data, we must have a lawful reason for doing so. GDPR sets out six lawful bases under which organisations can collect, use and store personal data. We rely on four of the lawful bases:

Necessary for the performance of a contract
If you are our customer, for example a subscriber of a newsletter or an attendee at one of our events, we will process your personal data on the basis that it is necessary for us to provide our products and services to you.

Consent
In some instances we rely on your specific consent to process your personal information. This is where you have actively agreed and ‘opted-in’, for example to receive marketing communications from us, and you have the right to withdraw your consent at any time.

Compliance with laws
We may have to process and share your personal data in order to comply with our legal obligations, or to protect our rights or the rights of others. For example, we are required to collect certain information from you when processing your subscription payment for tax or financial reporting reasons.

Legitimate interests
In some situations we rely on our legitimate business interests in order to collect and use your personal data. In these situations, we have conducted a balancing test to carefully consider the impact of the processing on your interests, rights and freedoms. We will only undertake the processing if we are satisfied there is no negative impact on you. We rely on Legitimate Interests for the following activities:

1. providing, maintaining, improving and developing our products and services;
2. sending direct marketing communications about our products and services to customers;
3. sending marketing communications related to the products and services of carefully selected companies in a business-to-business context;
4. managing suppression and unsubscribe requests;
5. researching publicly available business contact details;
6. managing certain aspects of our events;
7. analysing the use of our products and services;
8. using analytics to identify usage trends and determining the effectiveness of campaigns;
9. allowing you to comment on on our sites;
10. dealing with queries and complaints;
11. personalising your experience on our sites;
12. identifying fraudulent behaviour and ensuring our websites and systems are secure.

If you object to our reliance on Legitimate Interests for any purpose please contact our DPO.

What data is collected on our websites?

‘Cookies’ are small data files which are sent to your computer, mobile phone or other device so that the website can remember information about your browsing activity. We use cookies on our websites for a variety of purposes:

Information storage and access
The storage of information, or access to information that is already stored, on your device such as advertising identifiers, device identifiers, cookies, and similar technologies.

Content selection, delivery, reporting
The collection of information, and combination with previously collected information, to select and deliver content for you, and to measure the delivery and effectiveness of such content. This includes using previously collected information about your interests to select content, processing data about what content was shown, how often or how long it was shown, when and where it was shown, and whether the you took any action related to the content, including for example clicking on content. This does not include personalisation, which is the collection and processing of information about your use of this service to subsequently personalise content and/or advertising for you in other contexts, such as websites or apps, over time.

Measurement
The collection of information about your use of the content, and combination with previously collected information, used to measure, understand, and report on your usage of the service. This does not include personalisation, the collection of information about your use of this service to subsequently personalise content and/or advertising for you in other contexts, i.e. on other service, such as websites or apps, over time.

Personalisation
The collection and processing of information about your use of this service to subsequently personalise advertising and/or content for you in other contexts, such as on other websites or apps, over time. Typically, the content of the site or app is used to make inferences about your interests, which inform Palla selection of advertising and/or content.

Ad selection, delivery, reporting
The collection of information, and combination with previously collected information, to select and deliver advertisements for you, and to measure the delivery and effectiveness of such advertisements. This includes using previously collected information about your interests to select ads, processing data about what advertisements were shown, how often they were shown, when and where they were shown, and whether you took any action related to the advertisement, including for example clicking an ad or making a purchase. This does not include personalisation, which is the collection and processing of information about your use of this service to subsequently personalise advertising and/or content for you in other contexts, such as websites or apps, over time.

Please see our Cookies Policy for more information.

Links to other websites

Our websites may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and, when you leave our website, we encourage you to read the privacy notice of every website you visit. We may monetise some of these links through the use of third party affiliate programmes. Notwithstanding such affiliate programmes, we are not responsible for the content or privacy policies of these websites or for third party advertisers, nor for the way in which they use information they collect about you.

Storage and retention of data

Your information is collected and stored on our secure systems, mainly based in the UK and European Economic Area (EEA). Where we use third party service providers to store data, we have appropriate agreements in place to ensure that your personal data is protected.

We hold personal data for a variety of different purposes and the length of time we keep your data will vary depending on the services or products we are providing. We will only keep your data for a reasonable period of time, which is based on the purpose for which we are using your data.

Once that purpose has been fulfilled, we will securely delete that data or anonymise your information (so that we, or anyone else, can no longer tell that data relates to you) unless we are required to retain the data longer for legal, tax or accounting reasons.

Security

We are committed to protecting the personal data we hold. In accordance with GDPR, we adopt appropriate technical and organisational measures to help prevent unauthorised access to your information and ensure data is held securely.

We also require any third parties to whom we may transfer personal data to have appropriate security measures in place. We ask third parties to complete Data Security Questionnaires so we can be sure they are a safe place for your data.

International Data Transfer

Your personal data may be transferred to a country outside the UK or EEA if, for example, a supplier or service is based outside the UK or EEA.

If such a transfer requires us to apply additional safeguards to your personal information under European data protection laws, we will do so.

These steps include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information to our service providers and business partners.

To the extent applicable, we may rely on derogations as set forth in Article 49 of the GDPR for the transfer and onward transfer of personal information collected from individuals in the UK or EEA to the United States, and other countries that the EU views as not providing adequate data protection.

Specifically, we may transfer such information to another party in accordance with our lawful basis for processing.

Protecting children’s privacy

Our products and services are for a general audience and not aimed at children. However, we recognise that some of our publications, for example in our Knowledge and Gaming portfolios, may appeal to a younger audience.

We do not knowingly collect any personal information from children under the age of sixteen or send any marketing communications to children.

If we are running a competition which might be of interest to children, our competition rules specify that a parent or guardian must consent to entry.

If, in the Palla, we collect personally identifiable information from children in connection with our products and services, we will do so in compliance with all relevant laws and regulations including, without limitation, obtaining parental consent where necessary.

The Internet offers children wonderful educational and entertainment resources. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience.

If you are a parent or guardian and are concerned that we may be processing personal data related to your child, please contact our DPO.

Your rights

You have the right to request:

Access to the personal data we hold about you.
The correction of your personal data when incorrect, out of date or incomplete.
The erasure of your personal data.
That we stop using your personal data for direct marketing if you object to it.
That we stop any consent-based processing of your personal data after you withdraw that consent.
The right to request a transfer of your data to another service provider.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

Direct marketing
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request. Remember, you can always stop direct marketing messages by clicking on an unsubscribe link in any of our emails or getting in touch with us.

Exercising your rights
If you wish to exercise any of your rights please contact the Data Protection Officer:
By post: Palla Sridhar, Visakhapatnam, India.
By email: sri20645{{at the raate}}gmail.com

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

No fee usually required
You will not usually have to pay a fee to access your personal data (or to exercise any of the rights), however, we may charge a reasonable fee if your request is unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. If we choose not to action your request we will explain to you the reasons for our refusal.

Information Commissioner’s Office

If you feel you need to, you also have the right to make a complaint at any time to the ICO, the UK data protection supervisory authority . We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact our DPO in the first instance.

Important Information for California Residents

This section applies only to California residents. It describes how we collect, use and share Personal Information of California residents in operating our business, and their rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA.

As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months:

You may exercise your California privacy rights by submitting a request form or emailing dpo@Pallanet.com quoting ‘California Privacy Rights’ in the subject header.

We will need to confirm your identity and California residency to process your requests to exercise your information, access or deletion rights. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.

Website notifications (pop ups)

We provide news and updates about our sites via push notification messages or ‘pop-ups’. This is a free service. The notifications are only sent to you if you have clicked on a button to allow it (you may have accidentally selected to receive notifications).

We have no control over your subscription to notifications as it is controlled by your browser and device. We do not store any recognisable data about you or your device in connection with the push notification service.

If you wish to unsubscribe from receiving notifications please follow the instructions related to that browser.

If you need additional assistance in relation to push notifications, please contact the team at enggworks357{{at the rate}}gmail{{dot}}com.

Policy changes

We review this Privacy Policy annually and may also amend it from time to time, so we encourage you to check it periodically. If we make material changes we will endeavor to provide you with appropriate notice before such changes take effect.